Returns & Exchanges
We want you to love your MERIT routine, which is why we offer free returns and exchanges on all orders within 30 days of purchase. Items must be in their original packaging and gently used to be eligible for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is submitted, a prepaid shipping label will be sent to your email address at no additional cost to you.
- 3.Package Your Items
Securely pack the products in their original mailer or any box of your choice, ensuring the prepaid label is clearly visible on the outside.
- 4.Receive Your Refund
Drop off your package at any authorized carrier location; your refund or exchange will be processed within 5-7 business days of receipt at our warehouse.